3 Days
Request within 3 days of delivery.
Policy
Stylika Returns & Exchanges
Changed your mind?
We’ve got you.
Simple returns, clear conditions and no confusing fine print.
3-day returns
Unboxing video required
₹150 return fee
Quick overview
The Gist
Unused & Tagged
Original packaging and unboxing video required.
Refund − ₹150
Return fee is deducted after approval.
Simple process
How It Works
Request
Raise your request within 3 days through WhatsApp or your order page.
Pack & Ship
Keep the tags attached and pack the item in its original packaging.
Get Refunded
After inspection, your refund is processed within 5–7 business days.
Before requesting
Return Eligibility
✓
What’s Eligible
- Requested within 3 days of delivery
- Unused and unworn item
- All original tags attached
- Original packaging intact
- Continuous, clear and unedited unboxing video
×
Not Eligible
- No valid unboxing video
- Tags removed
- Item worn, used or damaged after delivery
- Original packaging missing
- Request raised after the 3-day window
- Required free gift not returned
Important: The unboxing video must be one continuous,
unedited recording showing the sealed parcel being opened.
Complete policy
Policy Details
Fees & Refund Method +
Original shipping
Free on orders of ₹499 or above and ₹79 below ₹499. Original shipping charges are non-refundable.
Return fee
₹150 is deducted when an eligible return is approved.
Quality-check failure
No refund is issued. The item is sent back and actual shipping charges apply.
Prepaid orders
Refunded to the original payment method.
COD orders
Refunded through bank account or UPI details.
Promo-code orders
Refunded using the standard prepaid or COD method.
Bundle and quantity offers
Store credit only. The complete offer set must be returned.
COD Orders — PCOD +
COD orders require a ₹100 prepaid booking token at checkout.
Delivered and accepted
The ₹100 token is adjusted against the order value.
Refused or returned as RTO
The ₹100 token is forfeited and is not refundable.
The token is also forfeited when delivery fails because of an incorrect address, unreachable phone number or customer refusal.
Standard re-shipping charges apply when an RTO order is re-dispatched.
The token is refunded only when courier records confirm that the
failure was caused by the courier, such as no delivery attempt or
parcel loss.
Free Gift Thresholds +
₹699 or above
Hair Safety Pin
₹999 or above
Free Organiser
If a return reduces the order value below a gift threshold, that gift must also be returned. You may keep it when the revised order value remains above the threshold.
Exchanges +
When the replacement is available, we process the exchange directly.
When it is out of stock, store credit is issued instead. Cash refunds are not available for exchange requests.
- One exchange per order
- Request within 3 days of the original delivery
- The exchange window does not restart
Order Cancellation +
Cancellation must be requested through WhatsApp or email.
Orders may be cancelled until they reach Ready to Ship status, usually within approximately 6 hours of placing the order.
After that stage, the standard return process applies.
Wrong or Damaged Item +
Send clear photographs and your continuous unboxing video within 24 hours of delivery.
Replacement available
We send the replacement free of charge.
Replacement unavailable
A full cash refund is issued.
No ₹150 return fee or shipping deduction applies to an approved
wrong or damaged-item claim.
Bulk / B2B Orders +
Bulk and business orders are not handled through the standard return flow. Please email our team directly.
Need assistance?
We’re Here to Help
Keep your order number ready so our team can assist you faster.
+91 90901 09810 · Mon–Sat · 11 AM–7 PM IST