Refunds for prepaid orders are issued to the original payment method.

For COD orders, refunds are issued through bank account or UPI details provided by the customer.

Once the refund is processed by Stylika, it generally takes up to 5 business days to reflect in your account, depending on your bank or payment provider.

A ₹100 prepaid booking amount is required to place a Cash on Delivery order. This amount is adjusted against the final order value.

• If the order is refused or cannot be delivered because of an incorrect address or unreachable phone number, the ₹100 amount will not be refunded.
• Re-delivery after the parcel has been returned will require additional shipping charges.
• If delivery fails because of a courier-side issue or the parcel is lost, the ₹100 amount will be refunded after verification with the courier.

We do not offer exchanges.

If your return is approved, the eligible amount will be refunded. You can then place a new order for the product you want.

Cancellations must be requested through WhatsApp or Email.

Orders can be cancelled until they reach Ready to Ship status, typically within approximately 6 hours of placing the order.

Once the order reaches Ready to Ship status, the order cannot be cancelled. The standard return process will apply after delivery.

If you receive a wrong or damaged item, send us clear photos along with your continuous, unedited unboxing video through WhatsApp or email within 24 hours of delivery.

Claims raised after 24 hours of delivery are not eligible.

Bulk and business orders are not handled through the standard return process.

Please contact our team directly through email for assistance.